New Patients

Please complete and return the New Patient Forms to Weaver Family Medicine. In order to establish care and schedule your initial visit in our clinic we will also require a copy of your drivers license (or other photo id) and any insurance cards we will need to file on your behalf. Weaver Family Medicine is a participating provider for most major insurance carriers, but we do not accept or file Champus, Humana, or Adult Medicaid as the primary insurance. It is the responsibility of the patient to confirm with their insurance carrier that Dr. Weaver and Heidi Machen are in-network with their particular plan. It is essential that we have a copy of the insurance card to ensure that we have accurate contact information for prior authorizations on testing. Weaver Family Medicine staff will not scheduled an initial visit without the above information on file.

Check-in on the day of your appointments with Weaver Family Medicine will include confirmation of your contact information, insurance coverage and acceptance of payment. All co-pays, co-insurance or deductibles are due at check-in on day of service. Weaver Family Medicine does not carry a balance or change on patients’ accounts.

Your initial visit with Weaver Family Medicine will include a physical exam and in-depth history to expound on the Initial Medical History Form that you have completed from this packet. We request that you also bring any and all medications (both prescription and over-the-counter) that you are currently taking.

It is our office policy that no controlled medications are prescribed at an initial visit. If a narcotic or other controlled substance is requested, you will be given information about our Opioid Treatment Program. Participation in this program includes a signed Opioid Treatment Agreement, initial and periodic urine/oral drug screening, and periodic pill counts. Acceptance into this program is at the discretion of Dr. Weaver and Heidi following review of past medical records and the initial drug screening results. Patients will be contacted if they meet the treatment guidelines and will be required to attend routine office visits and participate in their treatment plan to remain eligible for prescription obtainment.

Though we do our very best to run on time during clinic, we acknowledge that some situations are more complicated and may require more time in an exam room. We hope you understand that when Dr. Weaver or Heidi are in your exam room, you will be the central focus of their attention.

At Weaver Family Medicine we stress the importance of preventive care and engaging our patients in participating in their treatment plan. Should your treatment require hospitalization you will be directed to White River Medical Center or another hospital facility for admittance by a hospitalist. A hospitalist will cover your care during the time you are inpatient as neither Dr. Weaver nor Heidi perform rounds. Upon discharge, your follow up appointment will be scheduled with Weaver Family Medicine. Our office will request records detailing your hospitalization and Dr. Weaver or Heidi will review any changes necessary in your treatment plan during your follow up appointment.

Prescription refill requests should be directed through your pharmacy and allowed 24 hours for processing. The pharmacy will electronically request a refill. This request will be reviewed by the nursing staff and addressed by Dr. Weaver or Heidi as the clinic schedule allows. You will be alerted if your request requires an appointment. Prescriptions for new medications, medications previously filled by another doctor, controlled medications, or antibiotics will only be addressed in a scheduled appointment.

If you have any questions, feel free to contact our office at (870) 793-2540. We look forward to serving your healthcare needs.

Download New Patient Forms PDF Packet